trees in forest, bee on flower, hands with radish in garden, logos

Illinois Extension has a vast collection of resources addressing horticultural interests. We recognize that home and commercial horticulturalists each have unique needs, so we've cultivated a set of resources designed to address their top concerns. Check them out below.

Master Gardener Help Desk

Our Master Gardener Help Desks are closed for the season. We look forward to serving you again in 2022!

  • DuPage County: Reopens Spring 2022 
  • Kane County: Reopens Spring 2022
  • Kendall County: Reopens Spring 2022

Find a location and learn more about visiting our offices.

General Help Desk Email Submission Tips:

  • In addition to your question, please include as much additional information as possible:
    • This could include planting date, age of plant, chemicals used, number of plants affected, where found, patterns, when symptoms were first noticed, etc.
  • Please check your photos before submitting them. Are they clear and in-focus?
  • When possible, please include a size reference in your photos (such as a pen, ruler, or a coin).
  • For plant identifications, please include photos of the whole plant AND close-ups of plant parts.
    • Parts may include leaves, flowers, roots, fruit, seeds, etc.
  • Send a maximum of 10 images per sample/question.

Learn More about Master Programs

Email: uiemg-kane@illinois.edu

during this time, please see e-Help Desk info above

April through September, Mon - Fri, 10 a.m. - 2 p.m.

October, M W F, 10 a.m. - 2 p.m.

Phone: 630-584-6166

Address: 535 S. Randall Road, St. Charles IL 60174

Email: uiemg-kendall@illinois.edu

during this time, please see e-Help Desk info above

April through September, Monday through Friday, 9 a.m. - 12:30 p.m.

October, M W F, 9 a.m. - 12:30 p.m.

Phone: 630-553-5823

Address: 7775B IL Route 47, Yorkville IL 60560

Email: uiemg-dupage@illinois.edu

during this time, please see e-Help Desk info above

April and May: Weekdays - 9 a.m. to noon

June through October - TBD

Phone: 630-955-1123

Address: 1100 E. Warrenville Road, Naperville IL 60563