trees in forest, bee on flower, hands with radish in garden, logos

Illinois Extension has a vast collection of resources addressing horticultural interests. We recognize that home and commercial horticulturalists each have unique needs, so we've cultivated a set of resources designed to address their top concerns. Check them out below.

Master Gardener Help Desk

We're still here to help you grow! Our Master Gardener Help Desks are open. We look forward to helping you!

  • DuPage County: uiemg-dupage@illinois.edu
    • As of 5-3-21: In-person and phone office hours available 10 a.m. to 1 p.m. M/W/F
    • 630-955-1123 | 1100 E. Warrenville Road, Suite 170, Naperville 60563
  • Kane County: uiemg-kane@illinois.edu
    • As of 6-2-21: In-person and phone office hours available 9 a.m. to 1 p.m. M-F
    • 630-584-6166 | 535 S. Randall Road, St. Charles 60174
  • Kendall County: uiemg-kendall@illinois.edu
    • As of 6-2-21: In person and phone office hours available 9 a.m. to 12:30 p.m. M/W/F,
    • 630-553-5823 | 7775B IL Route 47, Yorkville 60560

Find our office and learn more about visiting.

General Help Desk Email Submission Tips:

  • In addition to your question, please include as much additional information as possible:
    • This could include planting date, age of plant, chemicals used, number of plants affected, where found, patterns, when symptoms were first noticed, etc.
  • Please check your photos before submitting them. Are they clear and in-focus?
  • When possible, please include a size reference in your photos (such as a pen, ruler, or a coin).
  • For plant identifications, please include photos of the whole plant AND close-ups of plant parts.
    • Parts may include leaves, flowers, roots, fruit, seeds, etc.
  • Send a maximum of 10 images per sample/question.

Learn More about Master Programs

Email: uiemg-kane@illinois.edu

during this time, please see e-Help Desk info above

April through September, Mon - Fri, 10 a.m. - 2 p.m.

October, M W F, 10 a.m. - 2 p.m.

Phone: 630-584-6166

Address: 535 S. Randall Road, St. Charles IL 60174

Email: uiemg-kendall@illinois.edu

during this time, please see e-Help Desk info above

April through September, Monday through Friday, 9 a.m. - 12:30 p.m.

October, M W F, 9 a.m. - 12:30 p.m.

Phone: 630-553-5823

Address: 7775B IL Route 47, Yorkville IL 60560

Email: uiemg-dupage@illinois.edu

during this time, please see e-Help Desk info above

April and May: Weekdays - 9 a.m. to noon

June through October - TBD

Phone: 630-955-1123

Address: 1100 E. Warrenville Road, Naperville IL 60563