IT Help for Staff

Contact Extension IT for technology-related problems, questions, or issues Monday through Friday from 8:30 a.m. to 5 p.m.

Hardware or Software Issue?

Before submitting a ticket, check out articles in Extension's IT Knowledge Base for solutions to common problems.

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Help Desk Details
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Contact the Extension IT Help Desk at request.extension.illinois.edu or extensionit-help@illinois.edu. Please communicate with the tech by replying to the generated email from our ticketing system. For additional, unrelated, or follow-up issues, please enter a new ticket. If you have an IT Emergency and cannot submit a ticket, staff can call (217) 333-9025.

Our staff are also available to 

  • Train staff on using the website
  • Report a problem with the site's functionality
  • Request help with data
  • Develop an online Extension course
College of Agricultural, Consumer & Environmental Sciences Illinois Extension

101 Mumford Hall (MC-710)

1301 W. Gregory Dr.

Urbana, IL 61801

Email: extension@illinois.edu

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