Can't make it to a live training? No problem. Over the past several months I've built a growing library of recorded IT trainings in Mediaspace covering Adobe, Box, Excel, Word, Zoom, Webtools, Security, and two videos on Quicken! Whether you're looking to save time, learn a new skill, or solve a specific technology challenge, there's probably a recording waiting for you.

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IT Training Mediaspace Playlist (Login Required)

This batch of IT Training workshops came directly from patterns we noticed in IT support tickets. To help identify the most common pain points, we used ChatGPT to analyze nearly 1000 tickets to find recurring themes. The results were pretty clear: questions about Microsoft Teams, Outlook, VPN access, and new hire technology setup appeared again and again. Rather than waiting for these issues to become support tickets, we created these workshops to answer the most common questions, share practical tips, and help employees feel more confident using the tools they rely on every day. Whether you're new to Extension or a longtime employee looking to sharpen your skills, these sessions are designed to make your technology experience a little smoother.

Outlook Essentials: Email, Calendar & Mobile Productivity – August 11

Take control of your inbox and calendar with Outlook. This workshop covers email organization, shared mailboxes, calendar management, and the differences between New Outlook and Outlook Classic. Plus, a hands-on look tour of the mobile app. Learn practical tips to improve productivity and avoid common Outlook frustrations. Register Now for Outlook

New Hire Technology Readiness: A Guide for Employees and Supervisors – August 18

Designed for both new employees and those responsible for onboarding them, this workshop explains the technology setup process at Extension. Learn about account activation, access requests, VPN usage, Duo authentication, common onboarding delays, and the resources available to help new hires succeed from day one. Register Now for New Hire Readiness

AI Solutions for Everyday Work – September 1

Wondering how AI can help with your day-to-day work? This session shares practical, real-world examples of using AI as a software expert, learning coach, and productivity assistant. Learn how ChatGPT can help you master unfamiliar applications, how Gemini Notebook can turn documentation into personalized learning tools, and how Microsoft Copilot can help you work smarter in Excel and other Microsoft 365 apps. Register Now for AI Solutions

Hidden Gems in Microsoft 365 – September 8

In this fast-paced session, you'll discover useful tools and features that you already have access to but didn't know you'd love. Bookings: Scheduling 1:1 meetings becomes one-click easy. Planner: Build a team project plan in minutes, assign tasks and due dates, and view progress as a Kanban board, spreadsheet, calendar, or dashboard. Forms: Collect information and automatically store it in a secure, shareable location. Loop: Create and collaborate with this new "franken-app" -- shared project plans, meeting notes, checklists, markdown, and collaborative workspaces that keep everyone on the same page. Register Now for Hidden Gems

Personal Productivity Systems That Actually Work – September 15 

What if your daily notes could become a conversation with an AI coach? Learn the simple system I use to track projects, tasks, decisions, and accomplishments in a single document. Then see how AI tools like Copilot, Gemini, and ChatGPT can transform that information into prioritized action items, project plans, accountability check-ins, and practical advice for staying on track when everything feels important.  Register Now for Personal Productivity