Training

Welcome!

Hi, I’m James Ryan Hamilton, your IT Training Specialist.

I am very excited to get out there and get to know you all this year! I have worked for the University since 2015 and joined Extension in October after six years with Swanlund IT Services. It is a pleasure to be your patient guide through the 2026 IT landscape. I have customer service and IT Support experience, industry certifications from CompTIA, Apple and ITIL Foundation and three cats named Pinto, Pepper, and  Pancake.

My philosophy is simple: Technology should work for you, not against you. Whether you are looking to master Outlook, understand the new world of AI, or just figure out why your microphone isn't working, this is the place to start. If you have any training ideas, requests, concerns or just want to chat about a tech topic please feel free to call, chat or email. 

This Spring please join us online:

• Tuesday Premieres: Live deep-dives into new topics.
• No-Judgment-Zone Wednesday Office Hours: An open door for your questions.
• Thursday Encores: A second chance to catch the live training.

This month

Windows 11 – Making the most of it!

We all had to do it, let’s dive in and swim with the current!  Live demos of Focus mode, Snap Layouts, Virtual Desktops, Voice Control, keyboard shortcuts and more.

Did you miss it? - View the edited, concise recorded training.
 

Outlook – Advanced features to put you ahead

 Silence the “Re: re: re: re:” nightmares, schedule that meeting without email-tag, and evade the “click here to join trap”. Featuring a showdown between “New Outlook” and “Outlook Classic.”
Tue, Jan 20 at 3 pm - Register now or join us on the day!
Thu, Jan 29 at 11 am - Register now or join us on the day!
 

No-Judgment-Zone Office Hour 

All questions welcome! Ask me Anything!
Wed, Jan 21 9:30 am - No registration required - join us on the day!
Wed, Jan 28 at 9:30 am - No registration required - join us on the day!
 

Introduction to AI – CoPilot and Gemini

Jump right into using Microsoft CoPilot and Google Gemini for good, learn their limitations, their strengths, privacy concerns, and test out different scenarios live
Tue, Jan 27 at 3 pm - Register now or join us on the day!
Thu, Feb 5 at 11 am - Register now or join us on the day!

Later this Spring

Check back here all spring long for more info and registration links for new live trainings on:  Box / Cloud Storage, Teams Basic and Teams Advanced, Zoom Advanced, AI Hype vs. Reality, Adobe Express, Audacity + Audio, AI Literacy (spotting fakes).   

Suggest a training

Have an idea for a training you'd like to see? Please feel free to share your ideas or thoughts with me! I'd be happy to help.

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Archives:
If you are looking for training sessions recorded prior to 2026, please scroll down to the Legacy Archive section.